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Privacy Policy

Last update: 05 March 2023, (Updated Patrick Ansell Moreno as website owner Ansell  Tours). In Ansell Tours We are committed to protecting your privacy and making appropriate use of the personal data you share with us. Through this Privacy Notice we inform you about the use and treatment that we give to the information that you, as a user of our Website, and of our services, provide us.

For what purposes do we collect and use your personal data? The personal data collected will be used only to correctly provide you with the tourist services that you contract, such as following up on your reservation, making quotes, and contacting you if necessary to adequately comply with the performance of the service that you request or contract. In no case will your data be transferred to third parties for advertising purposes.

Personal data collected and means of obtaining them The personal data collected for the purposes set forth in this Privacy Notice are collected in the following ways:

  • When you provide them directly to us by email. When you visit our website on the internet and enter your data. When you provide them directly to us over the phone.

Information that is collected

  • Name and surname. Email. Landline and/or cell phone. City. F. C. for billing purposes. Information on tourist interests. Sensitive personal data. In order to be prepared to offer you a better tourist experience, sensitive personal data may be collected and processed, such as: allergies, physical condition, disability, among others. We only collect this type of data to organize excursions and trips that are as comfortable as possible for you, and to confirm that the service you request is of a physically accessible level for you. We promise that said data will be treated under the strictest security measures that guarantee its confidentiality.

Limitation on the use of your personal data

You can limit the use of your personal data in order to terminate your commercial relationship with Ansell Tours and cancel any request for a quote or service made, by sending your request to the email address info@ansell.tours in attention to Manager of Personal data protection.

Exercise of ARCO rights

You have the right to access your personal data that we have and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their treatment for specific purposes. The mechanisms that have been implemented for the exercise of said rights are through the presentation of the respective request to the email address info@ansell.tours in attention to the Person in Charge of Protection of Personal Data. The request must contain the full name (name or names and surnames), a simple copy of your official identification, or in electronic media, a digitized version of it (scan), the clear and precise description of the personal data with respect to which seeks to exercise any of the aforementioned rights, indication of the email or physical address that it designates for notifications and a contact telephone number. The deadline to attend to your request will be within a maximum of twenty days from the date of receipt of your request for access, rectification, cancellation or opposition, you will be given an answer about the origin of the same by means of email addressed to your person, sent to the email address that you have indicated in the application itself or by sending a letter to the physical address that you have indicated for such purposes (the twenty days will be considered fulfilled at the time of delivering the document to the postal service).

Transfer of personal data

Due to the nature of our business, if necessary, part of your personal data could be transferred to people other than this company, in order to comply with transportation services, lodging, tourist tours, as well as technical internet services, such as the hosting service of the website and third parties related to said provider, call center services, additional services that you have contracted, banking institutions, as well as our affiliates and subsidiaries. By using our services, and with the understanding that third parties are involved in the operation of the service, you agree to the foregoing. Your personal data may be transferred to third parties other than those mentioned in the previous paragraph through: (i) express consent, (ii) by resolution or order of a judicial or administrative authority and (iii) when it comes to personal information that by disposition of a law is considered public.

Modifications to the privacy notice

We reserve the right to make changes or updates to this privacy notice at any time, to comply with new legislation, internal policies or new requirements for the provision or offering of our services. These modifications will be available to the public through our website, privacy notice section.

Use of cookies

Cookies are text fragments that are automatically downloaded and stored on the hard drive of the user’s computer when browsing a specific Internet page, which allow the Internet server to remember some data about this user, including their preferences for the display of the pages on that server. You are not required to accept the cookies we send you, and you can modify your browser to not accept cookies. Ansell Tours on its website uses cookies to record session information, such as specific information about which pages you visit as a user, but such information is used on an anonymous basis and aggregated in such a way that you cannot be identified from it. When you visit our website, our server records your IP address along with the date, time and duration of your visit. An IP address is an assigned number, similar to a telephone number, that allows your computer to connect to the Internet.

Links to third party websites

The Ansell Tours Privacy Notice only pertains to the website owned by us. This does not include links to third party websites. Use of information collected by these sites is entirely the responsibility of the third-party Web sites. You should note that other organizations have their own privacy notices regarding the collection and use of personal information, as well as the use of cookies. If you are concerned about how other Web sites may use your information, we recommend that you read their privacy policy or contact the organization that owns the Web site.

Protection

Despite having more secure tools every day, the protection of data sent over the Internet cannot be guaranteed 100%; Therefore, once received, everything possible will be done to safeguard the information.

Improper treatment of your personal data

If you consider that your right to protection of personal data has been injured by any conduct of our employees or our actions or responses, you presume that in the treatment of your personal data there is a violation of the provisions set forth in the Federal Law for the Protection of Personal Data in Possession of Individuals, may file the corresponding complaint or complaint with the IFAI. For more information visit https://www.ifai.org.mx

Data Collected by Third Parties

Our Website uses reCAPTCHA v3 technology for the sole purpose of combating spam and site abuse, reCAPTCHA v3 is subject to Google’s Privacy Policy and Terms of Use.

Contact Us

For any matter related to the use and protection of personal data that you share with “Ansell Tours”, send a message to info@ansell.tours addressed to the Person in Charge of Personal Data Protection. Ansell Tours is a website owned by Patrick Ansell Moreno, with address at Calle Decima 130, Francisco Zarco, 22750, Ensenada, Baja California.

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